May 29, 2025

From Guessing to Knowing: How Workplace Analytics Unlocks Hybrid Work Success

Work is evolving, but some companies remain anchored in outdated practices. As debates rage around mandatory office days, we’re witnessing a growing divide between two camps: those who embrace hybrid work as a strategic advantage, and those who resist it, often in the name of culture or collaboration.

But here’s the thing, the research is clear. Hybrid work, when implemented well and supported by robust workplace analytics, increases productivity, boosts employee satisfaction, and reduces turnover. The problem isn’t remote work. The problem is the lack of insight - the kind that workplace analytics provides and gives you insights into how people actually work in a hybrid work model.

The Evidence Is Overwhelming

Multiple large-scale studies in recent years have confirmed that employees who are given flexibility to choose where they work tend to be more productive and more loyal. One of the most cited academic studies found that employees working from home increased their productivity by 13%, worked longer focused minutes, and reported higher job satisfaction. Understanding these patterns through workplace analytics can help tailor hybrid work policies effectively.

Another study analyzing over 1,600 professionals across roles such as engineering, marketing, and finance revealed that hybrid work models reduced employee attrition by 33%. Even more striking, data from millions of career paths showed that companies enforcing strict in-office policies tend to suffer higher turnover — especially among senior talent, women, and high performers.

The conclusion is hard to ignore: flexibility isn’t a perk; it’s a performance strategy, best managed with data-driven workplace analytics.

Why Some Leaders Still Resist

Despite this, a number of companies are pushing back against hybrid work, arguing that in-person presence fosters innovation, builds culture, and improves team dynamics. But often, this belief stems from a deeper issue: a lack of visibility that workplace analytics can solve.

Many managers find it difficult to lead in a hybrid work environment, not because hybrid work doesn't work, but because they no longer “see” their teams the way they used to. It’s not uncommon for managers to underestimate remote productivity simply because they don't have access to the right workplace analytics tools or data. This leads to decisions based on intuition, not insight derived from solid workplace analytics.

Hybrid work doesn’t fail because people are at home, it fails when companies don’t know how or why people are working the way they do. This is where workplace analytics becomes essential.

With the right workplace analytics platform, organizations gain critical, real-time insights into their hybrid work model:

  • When and how often employees come to the office
  • Which departments or teams prefer working in person vs. remotely in a hybrid work setup
  • How specific zones, meeting rooms, and desk types are utilized which are all key data points for workplace analytics
  • Which days see the highest and lowest attendance, informing hybrid work scheduling
  • What actually drives people to come in: colleagues, rituals, meetings, events, or specific workspaces –  insights uncovered by thorough workplace analytics.

This last point is often overlooked, but incredibly powerful. By analyzing presence patterns over time using workplace analytics, companies can identify the true attractors: Are there key people who draw others in naturally? Do certain types of events, like workshops, socials, or all-hands meetings, result in higher attendance? Are some areas of the office more effective at encouraging collaboration in a hybrid work setting?

Instead of enforcing attendance, leaders can design it — creating spaces and experiences that make employees want to be in the office, all guided by workplace analytics.

These insights from workplace analytics also enable smarter, evidence-based space planning for hybrid work. Underused rooms can be reimagined. High-demand areas can be scaled. Entire floors can be closed on low-traffic days to save on energy, cleaning, and operational costs, without compromising productivity.

It’s not about control. It’s about understanding what works, for whom, and when. And that’s exactly what modern workplace analytics makes possible for hybrid work solutions.

Workplace Analytics Tools That Support People, Not Control Them

Workplace Analytics systems also enhance the employee experience in a hybrid work model. With features like automated desk check-in, live desk availability, team planning, and colleague-finding, hybrid workers can coordinate their office presence easily and intentionally. This enables meaningful collaboration — not forced attendance.

And for companies focused on cost efficiency, desk booking tools ensure that office space is used based on actual demand, not assumption. This reduces unnecessary spend and supports long-term workplace sustainability.

A Smarter Way Forward with Workplace Analytics for Hybrid Work

Hybrid work is here to stay. But for it to succeed, it can’t be managed by guesswork or outdated assumptions. Leaders need visibility, not visibility over shoulders, but visibility into patterns, behaviors, and trends through comprehensive workplace analytics.

We no longer need to guess what drives office attendance or how our spaces are being used in a hybrid work model. We have the workplace analytics data. We have the tools. The organizations that choose to use them for their hybrid work strategy will not only reduce cost and carbon emissions, they’ll build workplaces that people actually want to come to.

Because success in the future of work isn’t about choosing office or remote, it’s about creating a hybrid workplace that actually works, driven by insightful workplace analytics.